Return & Refund Policy
🌿 Returns
If you’re not completely satisfied with your purchase, you can request a return within 14 days of receiving your order.
To be eligible for a return:
- The item should be unused and in its original condition
- All original packaging should be included
If you’re unsure, just reach out — we’re always happy to help you figure it out.
💌 How to start a return
Simply send us an email with your order number and a brief message about what’s going on. We’ll guide you through the next steps and make the process as smooth as possible.
📧 Email: support@shopsavvyworld.com
🔄 Exchanges
If you received a damaged or incorrect item, we’re really sorry about that. Please contact us as soon as possible, and we’ll make it right — whether that means a replacement or another solution that works best for you.
💳 Refunds
Once your return is received and checked, we’ll process your refund to your original payment method.
Please allow:
- A few business days for us to review your return
- Additional time for your bank or payment provider to process the refund
We’ll keep you updated along the way so you’re never left wondering.
🚚 Return shipping
Customers are usually responsible for return shipping costs unless:
- The item arrived damaged
- The wrong item was sent
In those cases, we’ll take full responsibility.
🤍 A small note
We always do our best to make sure every order arrives just right. If something didn’t meet your expectations, please don’t hesitate to tell us — your experience truly matters to us.
Email: support@shopsavvyworld.com
Number: +1 870 818 5163
Company: Hong Kong McCornCo., Limited
Address: ROOM 1006, 10/F., PO YIP BUILDING, 23 HING YIP STREET, KWUN TONG,KOWLOON, HONG KONG