Return & Refund Policy

🌿 Returns

If you’re not completely satisfied with your purchase, you can request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item should be unused and in its original condition
  • All original packaging should be included

If you’re unsure, just reach out — we’re always happy to help you figure it out.

đź’Ś How to start a return

Simply send us an email with your order number and a brief message about what’s going on. We’ll guide you through the next steps and make the process as smooth as possible.

📧 Email: support@shopsavvyworld.com

🔄 Exchanges

If you received a damaged or incorrect item, we’re really sorry about that. Please contact us as soon as possible, and we’ll make it right — whether that means a replacement or another solution that works best for you.

đź’ł Refunds

Once your return is received and checked, we’ll process your refund to your original payment method.

Please allow:

  • A few business days for us to review your return
  • Additional time for your bank or payment provider to process the refund

We’ll keep you updated along the way so you’re never left wondering.

đźšš Return shipping

Customers are usually responsible for return shipping costs unless:

  • The item arrived damaged
  • The wrong item was sent

In those cases, we’ll take full responsibility.

🤍 A small note

We always do our best to make sure every order arrives just right. If something didn’t meet your expectations, please don’t hesitate to tell us — your experience truly matters to us.

Email: support@shopsavvyworld.com

Number: +1 870 818 5163

Company: Hong Kong McCornCo., Limited

Address: ROOM 1006, 10/F., PO YIP BUILDING, 23 HING YIP STREET, KWUN TONG,KOWLOON, HONG KONG